During this session we will discuss the value of your time and procedures to help find qualified developers. Will also give an outline for delivering project ideas (those that need some hand holding to find the solution) and work requests (those that know exactly what needs to be done). Wash it down with some general best practices for communication. Topics Discussed:
- Do you really need to hire someone?
- How to find a “good” developer
- Delivering work requests the right way
- Issue resolution
Additional Links from the Presentation:
- Support Requests – Best Practices
- Support Requests – Titles Structure
- Support Requests – Description Structure