{"id":1308,"date":"2015-08-28T15:46:44","date_gmt":"2015-08-28T19:46:44","guid":{"rendered":"https:\/\/2015.tampa.wordcamp.org\/?post_type=wcb_session&#038;p=1308"},"modified":"2015-08-28T15:46:44","modified_gmt":"2015-08-28T19:46:44","slug":"behind-the-scenes-look-at-how-we-handle-customer-support","status":"publish","type":"wcb_session","link":"https:\/\/tampa.wordcamp.org\/2015\/session\/behind-the-scenes-look-at-how-we-handle-customer-support\/","title":{"rendered":"Behind the Scenes Look at How We Handle Customer Support"},"content":{"rendered":"<p>Trying to decide between forums vs help desk? Want to know how to speed up your customer service workflow? Over the years, we have perfected how we handle customer support across our products. Here is the behind the scenes look at how we handle customer support at OptinMonster.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trying to decide between forums vs help desk? Want to know how to speed up your customer service workflow? Over the years, we have perfected how we handle customer support across our products. Here is the behind the scenes look &hellip; <a href=\"https:\/\/tampa.wordcamp.org\/2015\/session\/behind-the-scenes-look-at-how-we-handle-customer-support\/\">Continue reading <span class=\"assistive-text\">Behind the Scenes Look at How We Handle Customer Support<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":652472,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1443370800,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1173],"footnotes":""},"session_track":[289],"session_category":[],"class_list":["post-1308","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-business"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5JKhT-l6","session_date_time":{"date":"September 27, 2015","time":"12:20 pm"},"session_speakers":[{"id":"1173","slug":"syed-balkhi","name":"Syed Balkhi","link":"https:\/\/tampa.wordcamp.org\/2015\/speaker\/syed-balkhi\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1308\/revisions"}],"predecessor-version":[{"id":1309,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1308\/revisions\/1309"}],"speakers":[{"embeddable":true,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/1173"}],"author":[{"embeddable":true,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wporg\/v1\/users\/smub"}],"wp:attachment":[{"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=1308"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=1308"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/tampa.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=1308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}