Spend time talking with a group of freelance web developers and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most freelancers have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps freelancers can take to minimize the impact of a bad client on their businesses. This talk will explain the importance of developing a system that preserves workflow and keeps problem clients in check.
The Problem Client Protection Plan
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nathaningram
Nathan Ingram is a business coach who helps MicroAgency owners build stronger, more sustainable businesses. Based in Birmingham, Alabama, he has been building websites professionally since 1995 and operates Brilliant Web Works, providing custom WordPress solutions for clients. Nathan is the creator of MonsterContracts (proven contracts for WordPress client work) and writes the Agency News Weekly column at PostStatus. Nathan has spoken internationally at more than 60 WordCamps, and served for many years as an organizer for WordCamp Birmingham #WPYall. View all posts by nathaningram